The Metropolitan Police Service (Met) rolled out a new integrated record management system to streamline policing processes by providing officers with real-time information across eight systems through a single operational platform. However, concerns were raised over data protection and search functionality, which could make it difficult for the system to retrieve data, meet statutory logging requirements, and respond to subject access requests. Despite these concerns, the Met went ahead with the first phase of the system's roll-out in November 2022.
The Mayor's Office for Police and Crime (Mopac) noted issues with Connect's audit capabilities, which do not fully replicate those of legacy systems, contravening the UK Data Protection Act 2018.
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