The European Data Protection Board (EDPB) has published a 31-page report on the findings of its 2024 coordinated enforcement action on the right of access by controllers under the EU General Data Protection Regulation. The report outlines the results of the actions taken by 30 participating data protection authorities (DPAs) as part of its Coordinated Enforcement Framework (CEF). In total, 1,185 controllers responded to the CEF action.
The report identified seven key challenges, including a lack of documented internal procedures for managing access requests and inconsistent interpretations of limitations on the right of access. The report also revealed a tendency to overly rely on certain exceptions to automatically refuse access requests. In addition, the report highlighted barriers individuals might face, such as onerous formal requirements or demands for excessive identification documentation. As a result, the EDBP concludes that the results underline the requirement to raise awareness of its Right of Access Guidelines from 2022.
Overall, however, two-thirds of participating DPAs found that the responding controllers' compliance was identified as average-high.
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