2025 AI Adoption & Risk Survey reveals growing leadership concerns
01/04/2025 | Gallagher Re
As the adoption of artificial intelligence (AI) technologies reaches record levels, new research conducted by Gallagher Re has revealed growing concerns among business leaders, with 68% of leaders seeing AI as an opportunity, down from 82% last year, while the number of business leader that view AI as a potential risk has doubled to 11%. This comes as 64% of businesses have begun testing generative AI, up from 54% in the previous year.
The 2025 Attitudes to AI Adoption and Risk Survey also highlights a significant skills shortage and ethical concerns as primary obstacles to AI adoption, with compliance issues replacing technical infrastructure challenges from the previous year.
Successful AI implementation requires a multidisciplinary approach, including IT, data privacy, legal, and risk management, with human oversight to mitigate unintended consequences. 85% of respondents have implemented job protection strategies, primarily to retain and encourage creativity.
Key challenges identified include:
- Skills and expertise shortage to implement and manage AI systems (30%)
- Ethical use and data protection considerations (30%)
- Navigating complex regulatory landscapes (27%)
- Costs and technical demands of AI infrastructure (26%)
- Gaining employee trust and buy-in (25%)
- Identifying use cases and recruiting talent (25%)
- Securing senior management support (18%)
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