Research and consulting firm Gartner has revealed that focusing on building an ethical organisational culture to improve employee behaviour where doing the right thing becomes second nature has a limited impact on addressing uncertainty about how to comply with various initiatives. The study identified three primary conditions that lead to noncompliance, including situations of uncertainty, rationalisation, and malice. The survey revealed that uncertainty was the most experienced situation leading to employee noncompliance. Compliance culture was found to be less effective in addressing uncertainty compared with improving quality standards such as designing policies, training, communications, and other tools. Compliance culture has a greater effect on reducing situations of rationalisation and malice, making it an essential component of improving employee behaviour.
What is this page?
You are reading a summary article on the Privacy Newsfeed, a free resource for DPOs and other professionals with privacy or data protection responsibilities helping them stay informed of industry news all in one place. The information here is a brief snippet relating to a single piece of original content or several articles about a common topic or thread. The main contributor is listed in the top left-hand corner, just beneath the article title.
The Privacy Newsfeed monitors over 300 global publications, of which more than 5,750 summary articles have been posted to the online archive dating back to the beginning of 2020. A weekly roundup is available by email every Friday.
