A common challenge faced across various business disciplines is the presence of dilemmas. Data protection officers are no exception to this. Their role is that of a consumer advocate, ensuring that the rights of data subjects are respected and upheld.
When a business experiences a personal data breach, there is a clear dilemma: do what is right and be transparent or cover it up to minimise risks. While it can be complicated when individuals try to protect their jobs or reputation by covering up their mistakes, the DPO's role is to ensure there is no risk of harm to the natural person.
This article from the IAPP explores the DPOs mandate and how compliance, brand and reputational risks present dilemmas in the scope of their work.
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