On Thursday, 12 September 2024, the Information Commissioner's Office (ICO) issued an enforcement notice to Surrey Police for failing to meet its obligations under the Freedom of Information Act 2000 (FOIA). The ICO's action results from a significant and growing backlog in handling FOI requests within the 20 working day limit, leading to a compliance rate of only 54%, a sharp decline from the previous year's 69%. The oldest outstanding requests date back two years.
Following unanswered requests from the ICO to provide a plan to address the backlog, the enforcement notice requires Surrey Police to submit an action plan within 30 days to bring their procedures into compliance with the FOIA, address the backlog and ensure timely responses to future requests. The ICO noted that a failure to comply could result in contempt of court.
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