The Information Commissioner's Office (ICO) has issued a practice recommendation to United Utilities (UU) for failing to meet its obligations under the Environmental Information Regulations (EIR).
Following an investigation, the ICO found that UU had repeatedly failed to respond to information requests within the legal timeframe of 20 working days. Furthermore, the ICO uncovered that the water utility company had rejected other EIR requests because they were outside the scope of the regulations. The ICO has since told UU to broaden its interpretation of environmental information and ensure proper handling of legitimate EIR requests. The practice recommendation also includes steps for the company to improve compliance, such as proactively publishing frequently requested information and providing staff training for appropriate request handling.
What is this page?
You are reading a summary article on the Privacy Newsfeed, a free resource for DPOs and other professionals with privacy or data protection responsibilities helping them stay informed of industry news all in one place. The information here is a brief snippet relating to a single piece of original content or several articles about a common topic or thread. The main contributor is listed in the top left-hand corner, just beneath the article title.
The Privacy Newsfeed monitors over 300 global publications, of which more than 5,750 summary articles have been posted to the online archive dating back to the beginning of 2020. A weekly roundup is available by email every Friday.
