Transport for London (TfL) has confirmed that the cyberattack on 2 September 2024 has resulted in the loss of customer data. The attackers gained access to Oyster refund data, including bank account numbers and sort codes for approximately 5000 customers, as well as personal information such as names, email addresses, and home addresses. As a precautionary measure, TfL is contacting affected customers and conducting an all-staff IT identity check. TfL is working with the National Crime Agency (NCA) and National Cyber Security Centre (NCSC) to investigate the incident.
An update from the NCS revealed that a 17-year-old male has been arrested on suspicion of Computer Misuse Act offences in relation to the attack.
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