A report published by the British Library has revealed that the ransomware attack that hit the organisation in October 2023 was most likely caused by the compromise of third-party credentials and the lack of multifactor authentication (MFA) despite previous warnings about these risks. The attack was initially detected at the Terminal Services server installed in February 2020 to facilitate remote access to third-party providers and internal IT administrators during the COVID-19 pandemic. The report highlights the use of third-party providers as a risk and mentions a review of security provisions relating to their access management planned for 2024.
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