ISACA reports highlight gaps in AI capabilities within the workplace

07/05/2024 | ISACA

New research by ISACA reveals the extent to which global and European organisations effectively manage security, privacy, and ethical concerns around AI despite the increasing use of these technologies in the workplace. The European AI Realities Survey indicates that just 34% of digital trust professionals believe that organisations are giving sufficient attention to ethical AI standards, while only 32% claim these organisations are adequately addressing AI deployment concerns such as data privacy and bias. The survey also reveals that 60% of respondents stated that employees at their organisation are using generative AI tools in their work, and 42% of organisations now permit the use of generative AI in the workplace. The lack of AI knowledge among digital trust professionals is troubling, with only 25% of respondents classifying themselves as extremely or very familiar with AI, with 85% indicating that they need additional skills and knowledge. However, considerring that 40% of all organisations are still not offering any training on AI, there is still some way to go. 

ISACA also released a Global AI Realities Survey alongside its European survey report. 

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