Austrian privacy and digital rights advocacy group NOYB has filed a complaint against OpenAI, the artificial intelligence (AI) technology company that created and continues to develop the large language model (LLM), ChatGPT, with the Norwegian data protection authority, Datatilsynet. The complaint alleges that ChatGPT generated a false and defamatory story about a Norwegian user, Arve Hjalmar Holmen, accusing him of murdering his children.
NOYB argues that OpenAI violated Article 5(1)(d) of the EU General Data Protection Regulation (GDPR), which requires personal data to be accurate and, where necessary, kept up to date and that all reasonable measures are taken to delete or rectify inaccurate data promptly.
In its complaint, NOYB requests that the Norwegian Datatilsynet orders OpenAI to delete the defamatory output, fine-tune its model to prevent similar inaccuracies and impose an administrative fine to deter future violations.
In a statement, Joakim Söderberg, data protection lawyer at NOYB, said: "The GDPR is clear. Personal data has to be accurate. And if it's not, users have the right to have it changed to reflect the truth."
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