New research from global digital and IT services provider NTT DATA reveals a growing artificial intelligence (AI) responsibility gap as businesses rapidly adopt AI technologies without sufficient leadership, governance, and workforce readiness. The global survey of over 2,300 C-suite leaders found that over 80% acknowledge that these critical areas are lagging behind AI advancements, threatening investment, security, and public trust.
The AI Responsibility Gap: Why Leadership is the Missing Link report highlights the urgent need for leadership-driven strategies to align AI innovation with ethical responsibility. The report's key findings identify a boardroom split, with a third of executives prioritising innovation while another third supports responsibility.
In addition, over 80% of leaders cite regulatory uncertainty as a barrier to AI investment, while 89% are concerned about AI security risks. Despite such concern for security, only 24% of CISOs believe their organisations have a sufficiently strong framework to balance risk and value. A further 67% of executives report an AI skills gap among employees, and 72% lack an AI policy.
The report calls for a leadership mandate focused on Responsible by Design principles, incorporating security and ethics into AI development from its inception. It stresses the importance of robust AI governance beyond legal compliance, upskilling the workforce, and global collaboration to establish clear AI governance frameworks and standards.
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