The UK’s Financial Conduct Authority (FCA) has been found to have broken data protection rules by diverting and intercepting emails. The Information Commissioner’s Office (ICO) determined that the FCA had breached its obligations under the UK General Data Protection Regulation (GDPR) after a former staff member complained about the policy, which was allegedly signed off by current Bank of England governor Andrew Bailey when he was FCA chief executive. Emails were automatically diverted from intended recipients, including confidential channels such as whistleblowing and independent reviews, and intercepted by a designated individual within the authority, who had discretion over whether and when to forward the correspondence. The regulator is now facing calls to compensate those affected by the policy.
A free-to-access version of this article also appears in City A.M.
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