Personal information can be anything that identifies and relates to a living person. This can include information that when put together with other information can then identify an individual. For example, this could be your name and contact details.
Sensitive personal data, (known as Special Category Data) needs greater protection. It refers to information you would not want widely known as it is very personal to you. This includes anything that can reveal your:
Our Privacy and Cookie Policies take into account several laws, including:
Our processing of your personal information is allowed by the laws and regulations detailed above because we have a legitimate need to carry out the processing in order to perform a contract with you or because the law requires it. We only use your information for marketing or communications purposes with your consent, which you may remove at any time.
We may need to use some information about you:
Where are several legal reasons why we need to collect and use your personal information. Each section of this privacy notice explains which legal reason is being used. Generally, we collect and use personal information where:
The law gives you several rights to control what personal information we collect about you and how we use it.
Under the GDPR you have the following legal rights, these are your:
Right to be informed
Freevacy does not usually collect data from any third party or share data with anyone else, without your prior knowledge. An example of this is where your employer has booked you onto a course. Should the occasion arise where we obtained your data from a third party, (such as another training provider), we will notify you as soon as possible or at least within one month, or where we plan to communicate with you, at that first communication. If we were to share that data with someone else, we would tell you, at the latest when that data is shared.
Right to access information we hold on you
You have the right to ask if we hold any personal data relating to you and if that is the case you are entitled to receive a copy of all this information. We are also obligated to inform you about the: [how we collect and process personal data]
To request access, you can contact us by letter, electronically or verbally.
Note, before we can release any personal data we hold about to you, you will be required to confirm your identity.
Go to Your personal data for more details about the information we collect and process.
There are certain situations where the data we hold about you cannot be released. These include any parts of your record which contain:
Right to request a correction
If any of the personal data we hold about you is incorrect, we will correct it as quickly as possible and at least within one month (unless the amount would make it impossible to do so, when we would be entitled to extend the time by up to a further two months).
Note, we will require proof that the information is inaccurate before changing it.
Right to request data is deleted
Where the following apply you may have the right to have any personal data we hold about you erased:
Right to restrict processing
Where any of the following apply, you have the right to restrict further processing of your personal data:
Right to data portability
Freevacy does not currently have the facilities to provide your personal data in a commonly used and machine-readable format.
Right to object
You have the right to object at any time, to Freevacy processing of your personal data where,
Rights relating to automated decision making and profiling
You have the right to prevent Freevacy from making any decisions based solely on automated means that could legally affect you, including any profiling.
Should Freevacy ever make a decision relating to you based on automated processing, we ensure that a human review of the decision can be made upon request. We would also supply you with any meaningful information about the logic involved in the decision making as well as the significance and consequences for you of that decision.
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